Unfortunately, due to an increase in attempted fraudulent purchases (thanks to this wonderful economy), we have been forced to change our policy on purchases. However, this will help to ensure that YOUR information is safe when ordering from causewaybaitandtackle.com.
Starting today, when you make a purchase, your “billing address” needs to match the “shipping address”.
We understand, especially around the holiday seasons, that you may want to order something and ship it elsewhere… you still can! The purchase will be held for review and WE WILL CONTACT YOU by calling the telephone number you list as the contact number.
For your own protection, we would suggest adding any additional address’ you may need to your credit card by calling your credit card company. This applies to ANY on-line purchasing, not just us at causewaybaitandtackle.com. It will protect YOU in the future!
When YOU can verify that this is a legitimate purchase… we’ll send it right out! Below is the NEW, OFFICIAL, POLCY:
Can you ship your order to an address that is different from your “Bill-To” address?
This is a very common question, especially around the holidays, and one that is easily resolved. There are times and circumstances when a customer would like to purchase a product and have it shipped to somewhere besides the address listed on their credit card statement.
On our order form we request that the billing and shipping address be the same. The reason we do this is for credit card and address verification purposes. All of our internet and telephone sales are verified via phone with the credit card company in order to protect both you and us against fraud. The credit card company will simply state that the transaction is an exact match when all is good. If the shipping address is NOT listed in your credit card data base with the credit card company, then the response will come back as an “address mismatch”. We cannot complete the order with address mismatches. Our customer care representative will telephone you and ask that you either add a secondary shipping address or ship to your billing address as on the credit card.
How to add a secondary shipping address?
This is very simple to do. Simply telephone your credit card company (800#) and inform them you wish to add a secondard shipping address onto your account. This process will take 5 minutes and then we will be able to ship to any address you have added to your account. This protects you against fraud and helps us process and ship your order in a timely fashion.
We appreciate your cooperation and apologize for any inconvenience.
